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Contact Us
 
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• To Place An Order:
Call (716) 773-6131 during regular
business hours.
• Payment:
Payment for merchandise and services
accepted by
cash and credit card only.
All credit card purchases
are subject to
credit limit approval. All COD shipments
must be paid by certified check or money
order.
No COD services available
outside the USA.
• Refused COD:
HTG charges a 20% restocking fee to your account
and
shipping costs
both ways should you order
merchandise,
change your mind and refuse
the
package when we ship
the item within 30 days of
order placement.
These charges
are the purchasers
responsibility and become a collection
item with
addition of collection costs if not paid within 30
days.
• Warning:
Performance parts have been engineered for high
performance and racing
machines. They have been
tested and used under race conditions. We strongly
recommend that these modifications be carried out
by a skilled professional
mechanic. HTG disclaims
liability for all damages and/or injuries resulting
from
improper use. We assume no responsibility
for products
which are incorrectly
installed or tuned,
nor for any other
parts affected. It is understood that
many
performance
modifications will void the machine
warranty.
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• Shipping:
All orders are shipped FedEx unless otherwise specified.
All rush orders must be received by 12 noon.
• Shipping to HTG:
When shipping items to us for modification or any other
reason, be sure
items are wrapped securely. We cannot
be held responsible for items
damaged due to improper
transit. Any claims for such damage should be
made
directly to the freight carrier.
• Prices:
All prices are subject to change without notice.
We will
always do our best to
keep prices to a
minimum. HTG
is not responsible for typo pricing
errors.
• Returns:
We will not accept returns of special order
items or
electrical parts for any
reason. And
a 20% restocking
fee may be charged on
returned items.
• Backorders:
All back ordered items will be shipped unless customer specifies not to.
Refused back order shipments are
subject to refused COD terms.
• Modifications:
Items sent to HTG for modification should include
a
letter with your name,
address, phone number,
year
make and model of the machine; as well as
the
services desired, type of fuel used and intended
use
of the machine.
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